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Privacy Policy

Spiroflow Limited is committed to protecting your privacy, and we take our responsibilities regarding the security of user information very seriously. This Privacy Statement sets out how we comply with both UK and European Union data protection requirements.

We have structured our website so that you can visit without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, it will be used only to process enquiries. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. You may ask that your details be removed from our system by writing to the address below.

Data Protection

What if you think we have incorrect information or you would like a copy of the information we hold about you?

Under the Data Protection Act 1998 you may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to the address below or email us at info@spiroflow.com :

Spiroflow Limited - Lincoln Way, Clitheroe, Lancashire, BB7 1QG United Kingdom

If you believe that any information we are holding about you is incorrect or incomplete, please write or email us as soon as possible to the above address. Any incorrect information will be corrected promptly.

Data Protection

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Other Websites

This website may contain links to enable you to visit other websites of interest. However, once you have used these links to leave our site you should note that we do not have any control over any other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting other sites and such sites are not governed by this Privacy Statement. You should exercise caution and read the Privacy Statement applicable to the website in question.

Your Consent

By using this website you consent to the collection and use of this information by us for the purposes described above. If we decide to change our Privacy Policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.

Cookies Policy

We are aware of our responsibility to protect your privacy. As part of this responsibility, we let you know what information we collect using cookies when you use our websites, why we collect it and how we use it to improve your experience.

What is a Cookie?

  • A cookie is a simple text file of letters and numbers which gets downloaded to your computer or mobile device when you visit our website.
  • We use cookies to distinguish you from other users from our website. This helps us to provide you with a positive experience when you browse our website and also allows us to improve the site.
  • They also recognise when you have given your username and password so that you don't need to do it for every web page that you visit. They also measure how many people use our websites so that we can make it easier to use and ensure there's enough capacity to make the site fast.
  • Most cookies will not collect information that personally identifies you. They will collect more general information such as how users arrive at and use our website, or a user's general location.

You can restrict or block cookies at any time using your browser settings. You can learn how to remove cookies set on your computer / mobile device via the following link - http://www.allaboutcookies.org/manage-cookies/

How we use Cookies

Generally our cookies perform up to three different functions:

Strictly Essential Cookies - To run some parts of our site we set a session cookie. This cookie is used to identify user sessions between page visits. Our site will not work correctly if the cookie cannot be set (for example if you set your internet browser to reject all cookies).

Third Party Cookies - These are cookies found in other companies' internet tools which we are using to enhance our site. These are from Flickr, Facebook, Twitter, Google Maps which have their own cookies and are controlled by them.

Analytical/Performance Cookies - These are cookies that allow us to recognise and count the number of visitors to the website and see how visitors move around the website when they are using it. We use Google Analytics cookies to track anonymous usage statistics and do not collect any personal information that can be used to identify you. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.

For more information on how Google use this information, visit their Privacy Policy.

If you wish to opt-out of Google Analytics you can install Google's Opt-Out Browser Add-on by clicking here.

Concerns with Cookies

While there are many legitimate uses for cookies to improve convenience and efficiency, some uses of cookies can lead to privacy concerns. These concerns typically emerge when a cookie holding personal information identifying you (e.g. name, email address, billing information etc) is used across multiple sites to track users and internet usage. The Flower Shop does not use any of its first-party cookies to hold any personal information or track users across multiple sites.

Further Information on Cookies

For more information about how to manage cookies and their uses visit About Cookies.

For information regarding the updated law on cookies visit the ICO.