Service, Installation, Commissioning & Warranties
Installation & Commissioning Guidance
We have a global mechanical and electrical installation commissioning team. Whether is it installation supervision, commissioning/debugging, or on-site training, just let us know what you need. We are available to help!
Get Parts & Service
Contact one of our knowledgeable staff today and see how our service and commissioning team can help you!
Our Service Team
For the ultimate in peace of mind and trouble-free operation, our service contracts provide scheduled maintenance and replacement of wear parts. This is particularly beneficial if you have purchased a complete powder handling system.
When you share the details of your application and operating conditions with us we can prepare a detailed maintenance schedule for your consideration. Our service contracts can also include delivery of strategic replacement parts to your site for immediate use in case your line goes down. Of course, our customers with service contracts always command our highest priority.
If you are interested in more details about our service contracts or would like your equipment to be inspected and serviced, please contact our service team in our UK or US headquarters. We are happy to help!
Our US & UK Team Members are here to help
Amanda Blewitt
Service Coordinator (UK)
Amanda joined Spiroflow in 2001 as our Sales Administrator before moving over to the service department in 2015. Working closely with Steve Harrison and the installation engineers she expertly coordinates all our installation and commissioning visits across the world. Amanda understands customer requirements and liaises with other departments and the service team to provide an efficient service ensuring customer satisfaction.
Cathy Hudson
Spares Coordinator UK
Cathy joined Spiroflow in 2019 as our Spare Parts Coordinator and has gone from strength to strength. Cathy regularly gets 5 star reviews from customers where she has gone above and beyond to provide critical spares in a short amount of time! The spares team in the UK have a 24hour dispatch tome on ex-stock and Cathy works hard to make this her priority as customers can often be in costly downtime situations. Whether you need a critical spare part urgently or just need to keep one in stock – give Cathy a call to discuss how she can help!
Warranties
At Spiroflow, we stand behind our products so whether you invest in a single piece of equipment or a complete dry bulk material handling system you are covered. Our warranty ensures that our products are free from defects in design, material or workmanship for 12 months from the date of start-up or 18 months from the date of shipment (whichever occurs first).
Need Warranty Help?
For details of our complete warranty contact your Spiroflow sales engineer or service manager.